Are there any limitations regarding the tasks which can be undertaken by volunteers?
Whether your demand for voluntary support can be met or not, depends on the availability of active volunteers during each semester and their interest to undertake the tasks related to your support.
Volunteers cannot undertake any task directly from you. You must express your demands to the Accessibility Support Voluntary Service (ASVS).The ASVS will assign them to suitable volunteers respectively based on objective criteria.
Volunteer students offer support to SwD only in matters related to their academic studies. Voluntary support is offered only within the NKUA premises; the exact places are determined in collaboration with the ASVS.
Volunteers must give an interview and receive preparatory training for the tasks they will undertake. However, one cannot expect that volunteers will have the attitude or the experience of a professional personal assistant or a person who supports you for years.
Under no circumstances can volunteers undertake tasks that are potentially dangerous for them, for you or other members of the academic community (e.g. administering medicines, accompanying you in the toilet). Furthermore, volunteers do not provide psychological support services. In case you need any of the above mentioned types of support, you must provide for it independently from the voluntary support you will receive from your fellow students.
Volunteers cannot support you in anything they consider unethical (e.g. using drugs, cheating in the examinations) or contradicts anything stated in the “Terms of participation in the voluntary support program”.
Volunteers don’t undertake anything you can do yourself (e.g. communication with other members of the academic community).
Your collaboration with volunteers is not expected to evolve into a personal relationship, such as close friendship. Volunteers are persons who will help you feel comfortable and make friends of your own.
The NKUA does not depend only on volunteer students in order to achieve the inclusion of SwD. The ASVS collaborates with other services and departments of the NKUA, whose aim is to help SwD overcome the obstacles they face, without overlapping their duties. The tasks undertaken by volunteer students are complementary.