Yes. The ASVS supervises the collaborations between volunteers and SwD in the following ways, in order to ensure that they are effective and pleasant for both parties:
- Every party involved in the voluntary support program must give feedback to the ASVS every week; this is to ensure that the collaborations progress within the agreed framework and that there are no problems (cf. Collaboration Journal).
- Volunteers have the opportunity to meet every week with a member of the Accessibility Unit’s staff, if they wish to share their experiences, concerns or indicate good practices.
The ASVS intervenes immediately, if any of the parties involved reports a problem.